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      How to re-upload historical data for Pets

      This guide shows you how and why to re-upload historical POS data for Pets.

      Since uploading a lot of files can put pressure on the system, please contact effectmanager at support@effectmanager.com if you need to re-upload historical data for Pets. 

      Please take a moment to carefully read through our recommendations below regarding how to re-upload historical data.

      • We recommend 12-18 months of re-uploaded history. 
      • We recommend sending us a test file before uploading your historical data.
      • You need to upload your files Wednesday to Friday and no more than 5 x 20MB files every half hour - this is to not overload the system, which can make your upload fail. 
      • You need to contact effectmanager before re-uploading your historical data. Then effectmanager will follow up on the data being read into the cube successfully. 
      • Our support team can assist you in re-uploading your historical data if you are interested in getting an offer for this, please contact our support team at support@effectmanager.com