This article provides an introduction to the effectmanager Knowledge Base and guides you on how to best use the Knowledge Base.
Welcome to the new effectmanager Knowledge Base - we are happy to introduce you to this new support tool, that can help you find out more about all of the effectmanager functions.
You can now access the effectmanager Knowledge Base through effectmanager. Watch this 15-second video to find out how.
This article provides you with an introduction to our Knowledge Base and how to best use it. We will go through the following:
- The Knowledge Base structure
- Evaluating Knowledge Base Articles
- Searching for Knowledge Base Articles
Watch our 60-second introduction video and read more below.
The Knowledge Base structure
The Knowledge Base has main groups and some subgroups based on the different effectmanager modules and their functions.
Click the Group, to get to the different subgroups and the articles. You can also use the search field, and it will provide you with all the articles containing the search words.
Getting started: In this category, you will find the guides necessary for you to start working with products and promotions in effectmanager.
Promotions: In this category, you will find the guides necessary for you to work productively with promotion planning and analysis in effectmanager.
POS Data: In this category, you will find the guides necessary for you to set-up the POS report from your customers for upload to effecmanager.
Admin users: In this category, you will find the guides necessary for you to maintain your customers and your products in effectmanager.
FAQ: In this category, you will find answers and guides to the most commonly asked question regarding the effectmanager solution.
Evaluating Knowledge Base Articles
When reading a Knowledge Base article we would much appreciate it if you will evaluate the article when you are done. This will help us improve your experience with the knowledge base.
We much appreciate your feedback. 👍
You can evaluate the article, at the bottom of the page, by pressing Yes or No.
Searching for Knowledge Base Articles
When searching in the effectmanager Knowledge Base, you can input search words, and you will get a list of articles containing the search word. If you can specify your search, you will get a more specific amount of helpful articles.
